84% of businesses use stats ineffectively

Sunday, August 15th, 2010

It’s commonly understood that no one can argue with cold hard data (except politicians). Unfortunately, we often see this fact taken out of context by clients who over expose prospects to dry and unexciting stats, figures and facts.

Do you care that the average business overpays on insurance by 18%? Maybe, but you’ve probably got bigger problems on your desk today.

Now, did you know that 64% of online gamers are female? That’s slightly more interesting, because it’s unexpected, substantial and actually useful to some people (I am envisioning a lot of single guys signing up for online games right now).

OK, one more. Over 74% of Americans dream of having their own business. Less than 1% ever start one. That one might make you stop and appreciate the contrast.

Some stats are really boring while others reach out and grab you.

Marketing is a story, and numbers can be a powerful re-enforcer in persuading your prospect to take action. But, just as words have to be crafted into a compelling pitch, statistics have to be handled with precision in marketing.

Marketing Prof has a great blog post titled Three Ways to Tell a Compelling Story With Your Numbers on this subject. I think it might inspire you to look at your data a little differently.

You probably already collect valuable data on your industry that you believe makes a case for your product. Just make sure you’re filtering out the sleepers and presenting the ones with impact in a way that gets my attention. And, use stats sparingly.

Otherwise, you’re 40% less likely to succeed. OK, that one is completely made up.

.com names ripe for an upheaval?

Tuesday, June 1st, 2010

On the way home from work tonight, I heard a particularly interesting clip on Marketplace. The organization in charge of managing domain names is thinking about revolutionizing the way we access websites by creating numerous new top level domain names (i.e. .com, .net, .info, etc).

Not just a few new names like the standard annual introduction that ushered in .info, .biz and the top country extensions (.uk), but this proposal would allow anyone (who can supply a $55,000 application fee) to create their own unique extension. Can you see sites like support.apple, store.apple and corporate.apple? What about entreprenuers and organizations who might try to create new standards like .band for musicians, .store for retailers or even .porn for, well…
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A Juicy SEO example

Tuesday, May 18th, 2010

Search engine optimization is a big part of what we help our clients with and I know there is a lot of skepticism surrounding internet marketing firms and the use of their own tactics. In light of this, I thought it would be helpful and interesting to share a recent success we enjoyed using a very common tactic we use to leverage articles to gain long tail search terms. (more…)

How to make your social media links more effective

Thursday, January 7th, 2010

While reviewing recommendations for one of our clients this morning by Lisa (one of our sharp web experts), I came across a point that I’ve seen over and over again with our small business clients:

It looks like you are already giving special offers to Facebook fans as well as giving fans a sneak peak of new designs. We recommend posting a link to the exact product or collection you are highlighting rather than sending a user to the home page.

Yes! The beauty of the web as a consumer is instant gratification and effortless transactions. When you include a link with a tweet, status update or an email, the assumption of the user is that the link will be the most clear and specific place to go in relation to accompanying text. You may not realize this assumption exists, but it does. (more…)

Don’t like to blog? Just Do It

Monday, August 10th, 2009

I learned a while back that the secret to being effective is to learn what you are both good at and enjoy doing, and then organize your career around doing more of those things. But, along the way, you run into activities that you find important to running your business or getting your job done that just don’t come natural to you.

It’s these things that take a little more commitment to get done if you want results. For example, as business owners, we all know that we need to do at least some accounting, customer service and selling – even if they aren’t our strengths.

For many professionals, you can add blogging to the list. (more…)

Resources for businesses new to Twitter

Thursday, July 16th, 2009

I realized that our previous article on twitter might encourage some readers to sign up and begin using the service. To help you begin using Twitter effectively, I’d recommend taking a look at these resources:

Top Five Types of Twitter Messages to Grow Your Business

The article goes out of its way to remind you not relegate your Twitter account to shameless self promotion all day, every day. As with any relationship (which is what you are creating when someone follows you on Twtter), you should strive to give before receiving. (more…)

Use Twitter and coupons to increase customer visits

Friday, July 10th, 2009

Ever since I started using Twitter (and I resisted for a long time) I’ve been fascinated by how people use it to communicate in real time. Unlike email, where you typically batch all of your communication, tweets (140 character messages) are timely notes about what you are doing or thinking right now. People use it to support their offline social (and professional) activities with impromptu invites along the lines of “off to happy hour at the Dubliner” and “Who’s interested in the beach Saturday?” And, within minutes, their friends respond right back. I guess you could say it’s the half way point between email and instant messaging/chat in terms of response time.
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