84% of businesses use stats ineffectively

Sunday, August 15th, 2010

It’s commonly understood that no one can argue with cold hard data (except politicians). Unfortunately, we often see this fact taken out of context by clients who over expose prospects to dry and unexciting stats, figures and facts.

Do you care that the average business overpays on insurance by 18%? Maybe, but you’ve probably got bigger problems on your desk today.

Now, did you know that 64% of online gamers are female? That’s slightly more interesting, because it’s unexpected, substantial and actually useful to some people (I am envisioning a lot of single guys signing up for online games right now).

OK, one more. Over 74% of Americans dream of having their own business. Less than 1% ever start one. That one might make you stop and appreciate the contrast.

Some stats are really boring while others reach out and grab you.

Marketing is a story, and numbers can be a powerful re-enforcer in persuading your prospect to take action. But, just as words have to be crafted into a compelling pitch, statistics have to be handled with precision in marketing.

Marketing Prof has a great blog post titled Three Ways to Tell a Compelling Story With Your Numbers on this subject. I think it might inspire you to look at your data a little differently.

You probably already collect valuable data on your industry that you believe makes a case for your product. Just make sure you’re filtering out the sleepers and presenting the ones with impact in a way that gets my attention. And, use stats sparingly.

Otherwise, you’re 40% less likely to succeed. OK, that one is completely made up.

Don’t forget to help your visitors become customers

Thursday, May 13th, 2010

We review a lot of websites. In fact, the majority of our new clients start with some kind of website review. There are several common problems we run into, but there is one problem we run into nearly 100% of the time, and it has a serious impact on performance.

What is this systemic and pervasive problem? No clear call to action.

Let me elaborate. You do so much work to get the attention of your visitors and bring them to your site. Once there, you plead your case with compelling, benefit-focused content. But then you let them flounder. (more…)